Consumer Debt Collections

Most corporate consumer debt collections involves large volumes of debtors and in order to successfully cope with this you need a debt collection agency with a call-centre with a sufficient number of debt collectors, sophisticated software and computer systems and a well define collection system.

Consumer debt collections (or the collection from individual debtors) is one of our core debt collections services. We offer a well-equipped debt collection call-centre based in Mount Edgecombe, just outside of Durban, servicing the entire South Africa with well skilled, motivated and trained debt collectors, who can deal with both delinquent debtors, as well as client liaison. Our debt collectors are supported by our advanced IT systems and infrastructure, which also allows automated reporting to clients, complex interest calculations and instant up to date debtor balances.

In addition we offer the seamless and efficient transfer from pre-legal debt collection to legal debt collection with a single report coming from us on all your bad debt handovers.

With creditors increasing competing for the debtor limited repayment resources you need a collection firm that can make you a priority creditor in your debtor’s life – we achieve this goal in a professional and accountable way. We pride ourselves on our high client service levels and our sound legal knowledge that is able to deal with all the challenges of a constantly changing legal landscape and still deliver cost-effective and excellent collections results.